I just had a great talk on settlement with a State Farm claims adjuster. No, really. It is true. I am not kidding.
I made a demand. She said she asked for authority right about what I was asking for, but the settlement authority she has is “X”. The adjuster wryly pointed out that she did not own the company and suggested I take the offer back to my client and find out whether he wants to sue or settle.
I’ll recommend to the client we sue. He has a serious injury and will make an unbelievable plaintiff at trial. But I appreciate a reasonable State Farm adjuster who did not swallow the Kool-Aid and just lays it out straight.